Privacy Policy & Customer Submission Terms

Welcome to Pengo Gelato. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website pengogelato.co.za.

1. Information We Collect

When you submit a form on our website (such as a contact or inquiry form), we may collect the following personal details:

• Full Name
• Email Address
• Phone Number
• Message or Inquiry Details
• Any other details you voluntarily provide

2. How We Use Your Information

Your information is used solely for the purpose of responding to your inquiries, processing custom orders, or communicating regarding services you request from us. We do not sell or share your personal information with third parties, except as required by law.

3. Data Storage & Protection

We take your privacy seriously and implement reasonable security measures to protect your information from unauthorized access or misuse.

Submissions are stored securely and accessed only by authorized personnel at Pengo Gelato.

4. Contacting You

By submitting a form on our website, you consent to us contacting you via the email or phone number you provided. We will only use these details for the purpose related to your inquiry or order.

5. Cookies & Website Analytics

Our website may use cookies to enhance user experience and gather basic analytics (such as page views and traffic sources). These cookies do not collect personal identifiable information.

6. Third-Party Tools

We may use trusted third-party services (e.g., Google Analytics, contact form plugins) that assist us in operating our website. These tools are compliant with relevant privacy standards.

7. Your Rights

You have the right to request access to your personal data, ask for corrections, or request deletion at any time. Simply email us at info@pengogelato.co.za.

8. Contact Information

If you have any questions about this policy or how your data is used, please contact us:

• Email: info@pengogelato.co.za
• Phone: +27 73 215 1098

9. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website. Please check this page periodically for any changes.